Service Support Portal: Enhancing Efficiency for Enterprises across Industries

Your Industry Challenge, Our Solution

WHERE TRUST MEETS TECH:
GETAC’S REAL-WORLD SOLUTIONS SPAN MULTIPLE INDUSTRIES

Every company / organization as its unique challenges. Getac is known for providing industry-tailored, rugged computing solutions that cater for your specific operational needs. Whether boosting efficiency, prioritizing safety, or lowering total cost of operation, we can make it our mission to develop a core understanding of your unique business goals. We consider your pain points, the context of your day-to day work, and your desired outcome, which all lead to your perfect-fit solution. We’ve collaborated with businesses in various fields and have generated real results for each and every one of them. Let us do the same for you.

Enhancing User Experience and Efficiency Through Dedicated Customer Service Portals

How bespoke customizations drive improve efficiencies and scalability

AUTOMOTIVE

MILITARY

PUBLIC SAFETY

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OPERATIONAL EFFICIENCY
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DESIGNED FOR YOUR BUSINESS NEEDS
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ENHANCED USER EXPERIENCE
THE INDUSTRY & COMPANY

Client-specific service portal to meet the exact needs of any industry

Enterprise customers typically have complex business processes; this solution provides enhanced efficiencies to streamline the needs of your Company / Organization.

THE CHALLENGE & PAIN POINTS

Ease of access to your information in a dedicated portal to enhance your experience

The generic Getac service portal (GSS) provides access to a comprehensive data repository and an extensive scope of information across the Getac portfolio. Organizations with large-scale deployments and/or multiple products need access to information with ease. This includes access to Getac’s global key account reporting.

THE TAILORED SOLUTION

Dedicated service portal

The dedicated service portal offers a single repository of information aligned to your product portfolio & organisation setup, providing a seamless user experience and reducing lost time locating key information. Getac is dedicated to working closely with our enterprise customers to fine-tune the portals requirements to align with their bespoke requirements and internal workflows.

Note *Getac Portal Customization is subject to Getac acceptance criteria.

THE RESULTS & BENEFITS

Reduced troubleshooting and prioritized relevant information

With a user-friendly dedicated portal at their disposal, clients have easy access to accurate information, saving significant time. The centralized solution allows global information to be visible in a single portal.

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REAL-WORLD GETAC APPLICATIONS

DATA SECURITY
PROFESSIONAL GPS
WIFI BOOSTER
HARDWARE & SOFTWARE
SERVICE
ALERT SYSTEM
SAFE DESIGN

FOR

GETAC TOTAL SOLUTION OFFERINGS

NATIVELY RUGGED

Certified according to MIL-STD-810H, MIL-STD-461G and IP66 IP ratings standards

3-YEAR WARRANTY

Covered by a 3-year Bumper-to-Bumper warranty, including accidental damage

*Fully rugged products

EXCELLENT TCO & ROI

One of the lowest average failure rates in the industry

FULLY INTEGRATED

We offer complete solutions - hardware, software, service and accessories

ON-THE-GO USE

Mobile, full-shift technology for cross-use throughout the workforce

SEE WHAT SOLUTIONS ARE AVAILABLE TO SOLVE YOUR SPECIFIC INDUSTRY PROBLEM

Get in touch with one of our in-house professionals to discuss your business needs.
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