Every company has its unique challenges. Getac is known to provide industry-tailored, rugged computing solutions that cater to your specific operational needs. Whether boosting efficiency, prioritizing safety, or lowering total cost, we make it our mission to develop a core understanding of your business goals. We consider your pain points, the context of your day-to-day work, and your desired outcome, which all lead to our perfect-fit solution— one with only the capabilities you need and want. We’ve collaborated with businesses in various fields and have generated hard results for each and every one of them. Let us do the same for you.
PUBLIC SAFETY
POLICE
MANUFACTURING
TRANSPORTATION AND LOGISTICS
A metro police department was looking for more efficient ways to improve the efficiency of their misdemeanor ticketing process. For faster, more systematic processing, officers would ideally be able to handle all aspects of the misdemeanor process in the field instead of having to do so back at the police station.
In the case of a misdemeanor traffic violation such as driving under the influence or driving without a license, police officers would typically need to take the suspect into custody and bring them to the police station to process the charge and take fingerprints, which can end up being a laborious undertaking.
To streamline the process for officers, Getac’s F110 rugged laptop unit was customized with a I/O hard handle designed with a built-in barcode reader, crossmatch fingerprint reader and LAN port. This allowed them to scan drivers licenses, capture prints and transfer data using only one device. All of this could be completed while on the field and saved time in the ticketing process, especially in conjunction with the Computer-Aided Dispatch application that Getac devices also seamlessly integrate with. By doing this, the police department was able to upgrade to a next generation solution while keeping the same existing docking stations within their vehicles—an overall cost-effective solution.
This customization significantly improved the speed of the police department’s misdemeanor ticketing process and greatly reduced the wasted time spent going back and forth from the station. Getac was not only able to modify the F110 device to fit the officers’ specific needs, but was also able to do so without the local department needing to order thousands of units to meet a manufacturer’s Minimum Order Quantity (MOQ)—an true sign of Getac’s flexibility and excellent customer service.
