Every company / organization as its unique challenges. Getac is known for providing industry-tailored, rugged computing solutions that cater for your specific operational needs. Whether boosting efficiency, prioritizing safety, or lowering total cost of operation, we can make it our mission to develop a core understanding of your unique business goals. We consider your pain points, the context of your day-to day work, and your desired outcome, which all lead to your perfect-fit solution. We’ve collaborated with businesses in various fields and have generated real results for each and every one of them. Let us do the same for you.
ALL INDUSTRIES
Across industries, minimizing downtime and maintaining operational efficiency are essential. From field service technicians relying on devices for on-site diagnostics to manufacturing sectors dependent on flawless machinery, ensuring device uptime is critical.
In the typical warranty process, all device hardware issues regardless of repair type, would require a service ticket to be created and the device to be sent to the service center. This impacts operating efficiencies, whilst the device is in the repair loop.
Our Self-Maintainer Program was developed to empower customers to perform limited warranty-protected repairs on Getac products at their own sites without needing to ship devices to a Getac’s Repair Center. This gives customers more control to maintain their devices without impacting their schedule.
Note *Applicable for USA, Europe, Australia and Mexico within the warranty period.
Through the Self-Maintainer Program, clients are empowered to streamline the process by conducting more basic repairs in-house. Leveraging Getac’s readily available replacement parts and clear, step-by-step instructions, clients have the ability to perform simple repairs in-house, minimizing downtime and cost while maximizing operational efficiency. This flexibility and true collaboration with Getac allows organizations to react to business needs with greater agility.
