Rugged USB-C Solution Designed for Heavy-Duty Industries
Your Industry Challenge, Our Solution
WHERE TRUST MEETS TECH:
GETAC’S REAL-WORLD SOLUTIONS SPAN MULTIPLE INDUSTRIES
Every company has its unique challenges. Getac is known to provide industry-tailored, rugged computing solutions that cater to your specific operational needs. Whether boosting efficiency, prioritizing safety, or lowering total cost, we make it our mission to develop a core understanding of your business goals. We consider your pain points, the context of your day-to-day work, and your desired outcome, which all lead to our perfect-fit solution— one with only the capabilities you need and want. We’ve collaborated with businesses in various fields and have generated hard results for each and every one of them. Let us do the same for you.
Customized USB-C Connector and Cable for Vehicle Manufacturer
Improved Durability and Connectivity for Intensive Use Cases
Recommended for:
AUTOMOTIVE
VEHICLE MANUFACTURING
AUTOMOTIVE DIAGNOSTICS

THE INDUSTRY & COMPANY
Day-to-day efficiency for the automotive industry
The automotive manufacturing industry demands high-performance solutions that can withstand tough environments and heavy use-cases, including diagnostics, service and maintenance, and R&D centers. This multinational manufacturer of luxury vehicles was focused on ensuring that its operations run smoothly with reliable, durable tools and technology, enhancing overall efficiency and supporting long-term success in a highly competitive industry.
THE CHALLENGE & PAIN POINTS
Downtime and connectivity issues caused by faulty USB-C cables
The client previously used rugged laptops but encountered significant challenges with the USB-C connectors’ reliability. The weak connector impacted their ability to maintain stable connections, especially in demanding environments like auto shops. Aside from the constant dropoff, the cables would also often be damaged due to the low-strength material and heavy daily use, meaning they had to be sent to servicing stations often. This issue led to downtime, additional cost, and operational inefficiencies, highlighting the need for a more reliable and flexible solution.
THE TAILORED SOLUTION
A more robust, rugged USB-C solution designed for heavy-duty scenarios
Getac’s custom USB-C solution was designed specifically for the client’s heavy-duty service and maintenance operations. The customized connector and cable length were created with the technicians’ work in mind, allowing it to withstand over 10,000 insertions and strong pull resistance. This enabled them to detect vehicle performance and provide critical maintenance with significantly fewer connectivity issues and cable damage. Unlike the standard USB-C cables, which often suffer from dropoffs and can easily wear out under heavy use, Getac’s rugged USB-C cable ensured enhanced durability and reliability that seamlessly integrated with rugged devices already being used in the workshops, and into the manufacturer’s workflow as a whole.
THE RESULTS & BENEFITS
Reduced downtime and greater efficiency with durable, long-lasting design
By implementing Getac’s rugged USB-C connector and cable, the client experienced significant improvements in daily operations. The enhanced durability of the USB-C cable reduced the need for frequent replacements, preventing service disruptions caused by damaged connectors and reducing cost overall. This led the client to implement the rugged USB-C solution across global projects.
The robust and reliable quality of this custom solution ensures that automotive technicians, and other heavy-duty industries, can rely on their tools in demanding day-to-day environments. This ultimately increases work efficiency. Additionally, Getac’s patent and R&D capabilities offer a competitive advantage, securing the client’s position in the market with a cost-effective, tailored solution.
