Customisation for Identity Security and Better End-User Experience
Your Industry Challenge, Our Solution
WHERE TRUST MEETS TECH:
GETAC’S REAL-WORLD SOLUTIONS SPAN MULTIPLE INDUSTRIES
Every company has its unique challenges. Getac is known to provide industry-tailored, rugged computing solutions that cater to your specific operational needs. Whether boosting efficiency, prioritizing safety, or lowering total cost, we make it our mission to develop a core understanding of your business goals. We consider your pain points, the context of your day-to-day work, and your desired outcome, which all lead to our perfect-fit solution— one with only the capabilities you need and want. We’ve collaborated with businesses in various fields and have generated hard results for each and every one of them. Let us do the same for you.
Addressing Public Safety Officers’ Tedious Access Issues
Combining Multi-factor authentication (MFA) Log-In Options Within a Singular Device
Recommended for:
PUBLIC SAFETY
POLICE
EMERGENCY RESPONSE
MILITARY
MANUFACTURING
THE INDUSTRY & COMPANY
Public safety officers utilise rugged devices on day-to-day duty
Public safety officers who are on duty routinely use devices within their motor units, whether that’s a car, truck, boat or motorcycle. Tasked with the important role of ensuring people’s wellbeing and safety, it is imperative that this technology works seamlessly so officers can fully focus on their responsibilities. Whether it’s running dispatch or reporting applications, the devices used by law enforcement officers should allow quick access to the applications needed at a moment’s notice.
THE CHALLENGE & PAIN POINTS
Devices used by law enforcement have inefficient, tedious log-in process
Due to the nature of law enforcement, officers need devices that are secure from a digital identity standpoint, meaning login could be quick and seamless while still keeping data protected. A solution that could work with Multi-Factor Authentication (MFA), Radio Frequency Identification (RFID) or Fingerprint Reader (FPR) is ideal. However, it is often challenging to integrate these functionalities into a single device, making the officers’ preference of a secure yet simple login difficult to achieve.
THE TAILORED SOLUTION
Adding multiple forms of MFA to a single unit
Getac’s customisation of the B360 rugged tablet combined the officers’ preferred methods of device access into one—from user password, to RFID card, to Fingerprint Reader (FPR). This integrated solution made login and device usage seamless for public safety officers on duty. The B360 was fitted with a Windows Hello webcam, Crossmatch FPR and LF/HF RFID in a single unit, meaning this device met Federal Information Processing Standards (FIPS), ensuring secure use while achieving the end-users ideal experience.
THE RESULTS & BENEFITS
Success maintaining secure identity standards while streamlining device access
Having multiple Multi-Factor Authentication (MFA) options allowed all the end users—in this case, the officers, to use their preferred login option. This customisation was able to take an inefficient, time-intensive process and turn it into a simpler, more seamless action without sacrificing data security. Even a seemingly simple adjustment to a device used day-to-day impacts overall efficiency and productivity for law enforcement on-duty.
REAL-WORLD GETAC CUSTOMISED SOLUTIONS
