ENHANCED EFFICIENCY AS A RESULT OF HARDWARE CUSTOMIZATIONS

Your Industry Challenge, Our Solution

WHERE TRUST MEETS TECH:
GETAC’S REAL-WORLD SOLUTIONS SPAN MULTIPLE INDUSTRIES

Every company has its unique challenges. Getac is known to provide industry-tailored, rugged computing solutions that cater to your specific operational needs. Whether boosting efficiency, prioritizing safety, or lowering total cost, we make it our mission to develop a core understanding of your business goals. We consider your pain points, the context of your day-to-day work, and your desired outcome, which all lead to our perfect-fit solution— one with only the capabilities you need and want. We’ve collaborated with businesses in various fields and have generated hard results for each and every one of them. Let us do the same for you.

CREATING A RELIABLE WORKFLOW IN AN AUTOMOTIVE WORKSHOP

Avoiding Disconnection with A Custom USB Type-C Cable and Port Locker
Recommended for:

AUTOMOTIVE

MANUFACTURING

CUSTOM CABLE
CUSTOM CABLE
MOBILE CONNECTIVITY
MOBILE CONNECTIVITY
I/O PORT LOCK
I/O PORT LOCK
CUSTOM HARD DISK IMAGE
CUSTOM HARD DISK IMAGE
THE INDUSTRY & COMPANY

Custom tablets for day-to-day operations in automotive workshops

When doing vehicle diagnostics, automotive engineers need computing power and ruggedness. When it comes to custom tablets, they seek durable devices with less RMA (Return Material Authorization), good after-sales support, and further technical consultation. It is also key that the devices used in these workspaces are human-centered, considering the users' mobility, workflows, and needs.

THE CHALLENGE & PAIN POINTS

Workflow interruptions caused by loose cables

Because engineers are constantly moving around in the automotive workshop— to access different parts of the vehicle or to move between stations or service bays, they must be able to have full mobility with the tablet while maintaining connection. Cables have a tendency to fall out or be pulled out in motion, interrupting their workflow. Having the I/O port locked would help them maintain this connection to the system, significantly reducing friction, time, and frustration. Many engineers even rely on specialized diagnostic tools and equipment that may use unique or legacy I/O connections, so locking these ports can help ensure better compatibility and prevent accidental disconnection and data loss.

THE TAILORED SOLUTION

Locking I/O ports and custom USB type-C cable to enhance reliability

Getac’s F110, a rugged tablet that can operate with exposure to a workshop's dust, grit, and grease, was a clear choice. This device allowed their VCI (Vehicle Communication Interface) to communicate with their automotive service dealer network. Getac was able to customize an extension cable from a USB Type-C to a female USB Type-A connector. When plugged, the USB Type-C plug end had two thumb screws on either side to lock the cable onto the F110. Having this cable fixed enhanced the reliability and durability of the workshop by preventing disconnection and allowing them to move freely through the shop. 
 
Apart from the main customization, the F110’s new design also offers a high-capacity battery as an optional upgrade, a vehicle power adapter to extend battery life even further, and a detachable keyboard to allow adjusting the display at a wider view angle, all logistical details that make the device a better fit for the industry and the workers who use them daily.

THE RESULTS & BENEFITS

Simple device customizations lead to a great impact on the company

This automotive company has been a long-time user of Getac’s products due to the rugged build of the devices and excellent after-sales support. However, the flexibility in terms of technical customization requirements sets this solution apart. In this case, a seemingly simple customization to the tablet connector solved a specific issue in this space and increased the efficiency of operations in the workshop. The flexibility, reliability, and distribution efficiency Getac had to enhance further the device made all the difference for the company.

Getac_Intel_Family_Use

REAL-WORLD GETAC CUSTOMIZED SOLUTIONS

GETAC TOTAL SOLUTION OFFERINGS

NATIVELY RUGGED

Certified according to MIL-STD-810H, MIL-STD-461G and IP67 IP ratings standards

3-YEAR WARRANTY

Covered by a 3-year Bumper-to-Bumper warranty, including accidental damage

*Fully rugged products

EXCELLENT TCO & ROI

One of the lowest average failure rates in the industry

FULLY INTEGRATED

We offer complete solutions - hardware, software, service and accessories

ON-THE-GO USE

Mobile, full-shift technology for cross-use throughout the workforce

Trusted by Industry Leaders, Built for Real-World Demands

Here’s what our customers have to say:

"Our field crews have most definitely put these devices to the test. From dirty and damp working conditions to tossing the unit around on the job, we have pushed our devices to their limit over the last eight years and, all I can say is, Getac delivers on their product.” - John Sanchez
Water Distribution Superintendent, San Gabriel Valley Water Company
“We have been working with Getac notebooks for over five years, and one aspect we consider most important is the brand's reliability. Despite intensive daily use, we have not encountered any failures or breakdowns in recent years. This has allowed us to provide continuity of service to our customers. For us, customer satisfaction is a top priority. Reducing the processing time means offering an excellent tailored service, which saves on invoice costs; a not insignificant aspect that builds customer loyalty.” - Igor Boldrini
Head Technician of Truck Training Centre Italy
“Implementing the UX10 has taken a complex part of our solution and made it much simpler. The controller interface is now COTS across the board, making it easy to build and maintain, while offering both signifi cant cost savings and increased reliability in the long run.” - Padraig O’Connor
Managing Director of Reamda
“Without the Getac K120, our speed and precision in production and warehouse would hardly be feasible. With Getac's tablets, we can take our already highly digitalized processes to a new and even higher level.” - Florian Sietzy
Managing Director of the Sietzy Group
”With the help of Getac‘s rugged tablet PCs and Leica‘s total stations and GPS systems, quality, cost efficiency and data security can potentially be significantly improved for us as a customer.“ - TOBIAS HAG-SEN
Head of Network Documentation at NBB
"Not only did we immediately recognise that the F110-EX would fit our needs at Evonik. Getac also responded promptly to our enquiry, acted quickly and provided the right solution. The F110-EX is extremely reliable, fail-safe and works flawlessly to meet our high standards. We are extraordinarily pleased with this choice." - THORSTEN SCHIMPF
Process Expert at Evonik
"The devices work perfectly and the feedback from our users has been very positive so far." - Patrick Koch
Product Manager Diagnostics at WABCOWÜRTH
"Our expectations were fully met - the Getac S410s do exactly what they are supposed to do" - Bernhard Werner
IT Manager at Beutlhauser

SEE WHAT SOLUTIONS ARE AVAILABLE TO SOLVE YOUR SPECIFIC INDUSTRY PROBLEM

Get in touch with one of our in-house professionals to discuss your business needs.