Maximized Productivity
Cost Effective
Highly Favorable TCO
The Wake County Sheriff’s Office is the primary law enforcement agency for the unincorporated areas of Wake County, North Carolina. The Office serves its citizens and visitors by providing professional law enforcement, judicial, and detention services that protect and preserve the people's constitutional rights.
Its employees are committed to high standards of integrity, accountability, transparency, and consistency in their working relationships with each other and the community. The same high standards are applied to the Office's investments in the technology it uses to serve its community.
The deputies needed an easy-to-use, lightweight, ergonomic body worn camera that would help them do their jobs better, easier and faster. They sought a solution that allowed them to upload video from the field or in the car without having to disconnect the device, dock it or interact with the hardware to access or share the footage. The current system required officers to download the videos after their shift onto multiple DVDs which significantly delayed the investigation process. The camera’s hardware needed to be rugged enough to withstand extreme weather, rough handling and vibration while light enough to be worn comfortably for 10 to 12 hours each day. Because multiple people would be using the footage, the built-in software needed to sync with the existing in-car video system, onpremises data storage infrastructure and the department’s computer-aided dispatch system.
The primary objective was to develop and deploy a robust, easy-to-use body-worn camera solution that would complement the existing technological framework. This system needed to facilitate swift and efficient uploading, accessing, storing, and sharing of footage captured directly in the field. The goal was to replace manual, timeconsuming processes with an automated, streamlined approach, enhancing overall operational efficiency and data management.
The chosen solution involved the deployment of Getac BC-03 body-worn cameras. These devices were selected for their ability to effortlessly integrate with the preexisting in-car video systems and the overall backend infrastructure. This strategic implementation aimed to ensure a harmonious and efficient combination of new and existing technologies, enhancing the overall system’s effectiveness.
The implementation of the new system significantly enhanced the effectiveness of investigations. It improved the accuracy of evidence collection and the credibility of witness testimonies. Furthermore, this initiative led to substantial cost reductions in investigative processes. Notably, there was a decrease in reported injuries among officers and a decline in public grievances, indicating a positive impact on both operational efficiency and community relations.
The investment and use of modern technology for the agency resulted in significant improvements in the time it takes to investigate an event, whether a small infraction, a lawsuit that goes to court, or an internal affairs incident. With fewer resources needed, costs are also reduced. The number of reports of officer injury declined as did the number of use-of-force incidents. Officers believe, and can now prove, that the use of body-worn cameras helps deter violent or questionably bad behavior. Technology affects everyone in the community, whether directly or indirectly.
With over 400 Sheriff’s Office vehicles armed with the most cost-effective, scalable, and reliable technology, Wake County residents can be assured that they are well-protected and their financial contributions are well-managed.
The combination of using in-car video and body cameras helps answer any questions that occur on scene quickly and accurately.
Dwayne Medlin, Wake County Sheriff’s Office
The Wake County Sheriff’s Office serves the citizens, residents, and visitors of Wake County by providing professional law enforcement, judicial, and detention services that protect and preserve the Constitutional Rights of the people and mandates the fair and impartial enforcement of the law.
The Sheriff's Office is the primary law enforcement agency for the county's unincorporated areas. Wake County elects the Sheriff to four-year terms. Law enforcement is a vital role of government at nearly all levels.
In the heat of the moment, you don’t have time for a delay or second guesses. That’s why we developed the first real-time, complete crime management solution. This is your complete solution to integrate your force and dominate crime.
