Because you always need to protect your investment in technology
GDMS is a software solution that tracks and monitors deployed devices, spotting potential issues
before they impact on field-based personnel. GDMS helps you to maintain operational efficiency
through the monitoring of:
Battery performance
Storage
BSoD events
Forced shutdown issues
Device utilization
Firmware levels
Device location
App installation status
Cellular data

Utilities / Field Engineering
Increase IT asset reliability with
device monitoring, improving utility worker productivity, whilst helping to reduce operational costs.

Energy / Field Service
Increase operational efficiency for field service engineers with device monitoring for improved asset reliability.

Manufacturing / Field Service
Boost productivity for remote workers with device monitoring to improve asset reliability and manufacturing efficiency.

Public Safety / Police
Device monitoring to enhance police operational effectiveness,minimizing downtime to meet the demands of frontline Policing.

Public Safety / Ambulance
Reduce device downtime for uninterrupted access to life-saving data and information with proactive device monitoring.

Public Safety / Fire & Rescue
When lives are at stake and
information can make a difference,avoid unnecessary device downtime with our device monitoring software.

Optimizing uptime & reliability are essential
IT managers need to keep their eye on the ball. With the integration of mobile devices into the general IT infrastructure, even the slightest
interruption can impact on:
- Business Disruption
- Lost Revenue
- Reduced Productivity
- Recovery
- Rectification
Yet downtime is avoidable
Avoiding downtime can be as simple as ensuring users start their shift with a fully charged battery. Yet IT professionals admit to missing opportunities that could have prevented downtime and kept devices operational, citing the top two causes as:
- Failing to notice when HDD/SSD storage is running low, or BSoD events are increasing.
- Failing to notice that critical hardware (or software) performance is trending steadily downward.
This is where device monitoring would help to mitigate operational downtime.

Getac Device Monitoring System – proactively reducing the risk of downtime
Even the most rugged devices, known for their long operational life, need regular health-checks. If you want to make the most of your IT assets, there is one simple message – ensure every device in your network is fully maintained. Now Getac has made that easier with GDMS software. Centrally hosted and securely stored on a Microsoft Azure® Cloud Server, GDMS can proactively reduce the problems caused by device downtime.
THE IMPACT OF DEVICE DOWNTIME
- Lost Productivity
- Lost Revenue
- Cost of Recovery
- Cost of Reputation

MONITOR TO MAINTAIN OPERATIONAL EFFICIENCY
Maximize Device Utilization
Spotting Potential Problems
Proactive to Known Issues
Warning Notifications
Maximize Productivity
Real-time Visibility
Minimize User Frustration
Reduce Operational Costs
Minimize Downtime
Helping to Maintain Device Uptime
Why Choose GDMS?

Easily Determine the Health of your Deployed Devices
Getac Device Monitoring System helps you monitor the health of your deployed devices from a central dashboard – have your finger on the pulse of all your devices’ health from one screen.
To maximize the value and efficiency of devices while minimizing costs, the solution includes Device Lifespan Management to assist with implementation, upgrades and retirement.
Mitigate Risk by Monitoring your Business-Critical Mobile Devices
Helping your organization to identify potential problems and respond to them ahead of time, mitigating any risk and ensuring maximum mobile device uptime in the field.
Multiple layers of security are essential given today’s digital landscape. With Two-Factor Authentication (2FA) & Password Rotation, users can login to GDMS securely for added peace of mind.

Device Monitoring System
software from Getac
DISCOVER A
BETTER WAY
TO MONITOR
DEVICES

Key Features - GDMS
Monitoring & Updates
- Hardware key items
- Software/ Firmware OTA updates
- Device location (updated every 3 minutes)
- Device lifespan management
- Intuitive user interface
- Remote app installation
- Cellular data visibility
Alerting
- Predict device disruptions
- Configurable warning threshold
- Issue categorization
- Event notification
Reporting
- Automatic, periodical reports
- Comprehensive executive reports
Configurable Account Management
- Tailored fields for batch importing
- Customizable access groups and scalable sub-groups to control user visibility
- 2FA security authentication & password rotation
*Android device monitoring is only supported by Getac Monitoring and a full introduction is available under Getac Software page.
MAXIMIZE THE PRODUCTIVITY
OF YOUR RUGGED IT ASSETS 24/7/365
with proactive monitoring
SERVICE AND SUPPORT

Service
- Main Unit Warranty Extension
- Battery Warranty Extension
- Keep your SSD / HDD Warranty
- Getac Office Dock Warranty
- 3rd Party Vehicle Dock Warranty

Support
- Self-maintainer
- Drivers & Manuals
- Product Registration
- FAQ & Help
- Online Support
- Getac Diagnostic Assistant
- Getac System Recovery
- Warranty Check
All trials of Getac Software are subject to our Trial License Agreement.
All Getac Software use is subject to our Software License Agreement.