ESSENTIAL UTILITIES
Useability & Functionality Amplified

To help you unleash the full potential of your Getac rugged devices we have developed a lineup of Essential Utilities. These advanced applications are designed to amplify the usability, functionality, and productivity of your Getac devices.
Performing essential tasks such as collecting critical data logs from your devices, offering you vital information on device settings and the status of your network connections and operating system. Advanced software utilities that help you identify and fix hardware malfunctions effortlessly, boost system functionality and performance, while delivering a seamless, user-friendly experience.
Whether you are an IT manager seeking to cut down on device downtime or a regular user aiming to maximize productivity, our Essential Utilities unlock the power of efficient device management.
REDEFINE PRODUCTIVITY WITH GETAC ESSENTIAL UTILITIES.
Useability and Functionality Amplified.

Log Tool
The Getac Log Tool is a powerful application for collecting, scheduling, and transferring Android device logs efficiently. These logs incorporate a range of data from software applications, the operating system kernel, Bluetooth, network, and more, aiding in the swift identification of issues and their root causes.
Purpose designed for ease of use; the Log Tool features a floating button interface that appears over the top of other apps. This attribute allows a log to be gathered from anywhere on the device. Simple and quick on-screen commands such as screen annotation, taking screenshots, and stopping logs. Additionally, the tool's keyword Log filter streamlines the process of focusing on specific problems, enhancing efficiency. The Getac Log Tool also boasts multi-language support, making it accessible to a wider range of users.
Key Features
Customizable Floating Log Activation Buttons
Log Timestamp Markings
Real-time Screenshot Capture
Live Log Data Annotations
Multiple Language Support

Diagnostic
An advanced software tool to identify any hardware component malfunctions on Getac devices running Android 12 and above. This pre-installed software utility collects crucial data on your device's performance, enabling you to take proactive steps to maintain maximum productivity. It categorises diagnostic items by functionality, and automatically detects hardware components.
Our Diagnostic utility can help to ensure your devices are in full working order at the start of every shift or working day, helping to mitigate the risks of downtime and the impact that has on productivity. Whether you're an IT manager seeking to reduce downtime or a regular user looking to maximise your productivity, the Diagnostic Utility is an asset you can rely on.
Key Features
Hardware Component Diagnosis
Item Categorization
Device Information
Diagnostic Report
Report Sharing/Save

SmartUpdate
Getac SmartUpdate is a Windows OS-based software utility that allows you to update your Getac firmware and software Over-The-Air (OTA). It covers file version identification, downloading, and installation of BIOS, Embedded Controller (EC), drivers, and Getac software for your Getac Windows OS devices.
With its simple user interface design and one-click operation, SmartUpdate can complete Getac firmware and software OTA updates with ease. Removing the need for manual file downloads and installations, simplifies IT admin tasks and saves time.
In addition, you can maximise your productivity further with extra features such as automated BitLocker suspension/resumption when updating BIOS, and command line support for mass deployment of this utility.
Key Features
BIOS/EC/Driver/Getac App OTA Update
Windows OS Model Support
Command Line Support
BitLocker Suspend/Resume
One-click Operation
Result Display
Self-update
Checksum Checking

G-Utility
Encompassing the G-Manager and On-Screen Display Control (OSDC), this user-friendly software utility is designed to enhance the Windows platform user experience. It simplifies the interaction with a computer's functions, settings, and information, providing a more personalised and streamlined user experience.
Quite simply a smarter way to navigate your device.
Key Features
Quick View System Information
Real-time Battery Performance
Customizable Power Profiles
Touch Screen Mode Toggling
Physical Button Programming
Miscellaneous Settings Configurator

G-Camera
An intuitive camera application for use on Getac devices with an integrated camera, running Windows OS. Simple and flexible photo and video capture, viewing, annotating, and editing. Its features include versatile shooting modes, adjustable digital zoom, and variable photo quality enhancement settings. Other features include embedding geographical information into images and barcode scanning.
It’s more than a Camera App, it’s an all-round versatile capture solution.
Key Features
Photo & Video Capture
Front & Rear Camera Switching
Various Shooting Modes
Barcode Scanning
UI Control Buttons
Photo Editing Tools

Barcode Manager
A highly intuitive and efficient utility designed to simplify your data capture processes when using the integrated hardware barcode scanner. the versatile and user-friendly features allow for easy customisation and enhanced user experience. Supporting up to 13 languages, global users can easily navigate main functions such as scan tool, scanner configuration, and config file sharing. It also features a simplified scan information display, a flexible scan trigger, and an enhanced touch-friendly UI layout.
Key Features
Barcode Triggers Options
Custom Barcode Format Settings
Easy Import/Export Barcode Configuration
Custom Output Configurations
Built in Device Information and User Guide
ESSENTIAL UTILITIES SOFTWARE SOLUTIONS ARE STRENGTHENED BY OUR WORLD CLASS
SERVICE AND SUPPORT
SERVICE AND SUPPORT

Service
- Main Unit Warranty Extension
- Battery Warranty Extension
- Keep your SSD / HDD Warranty
- Getac Office Dock Warranty
- 3rd Party Vehicle Dock Warranty

Support
- Self-maintainer
- Drivers & Manuals
- Product Registration
- FAQ & Help
- Online Support
- Getac Diagnostic Assistant
- Getac System Recovery
- Warranty Check
All trials of Getac Software are subject to our Trial License Agreement.
All Getac Software use is subject to our Software License Agreement.