Computer-aided Dispatch (CAD)
EMS computer-aided dispatch provides a fast and effective response when someone needs urgent medical care. Public safety teams must dispatch the ambulance and route them to the scene of the incident, all while sending updated and accurate incident information before arrival. We understand that each piece of this process is critical. That’s why Getac rugged devices provide fast system performance and integration with leading CAD software to ensure quick and effective emergency response.

Fast and accurate Location Positioning
In an emergency, there’s no time to waste. EMS first responders fulfill the basic principles of first aid: preserve life, prevent further injury, and promote recovery. In order to succeed in these tasks, EMS dispatch needs to route emergency response to the incident location quickly. Getac solutions feature GPS with fast location positioning and improved accuracy, s o that your team’s ambulance service can arrive on scene as fast as possible.

Ambulance CAD system connectivity
The right computer aided dispatch system can get each responder key information quickly and reliably. With Getac, whether en route or on arrival to an incident, our solutions will keep you connected with fast and powerful WiFi and 4G LTE WWAN. Getac rugged devices provide quick download and upload speeds with fewer dropouts, allowing you to focus on patient care without worrying about EPCR connectivity.

Rugged enough to handle EMS workflow
EMS work is unpredictable, but just like your crew, our rugged devices are built for a variety of situations in the field. B ouncing down a bumpy road, extreme temperature swings, and working in direct sunlight are easy to maneuver with our rugged laptops and tablets. Independently certified to MIL-STD-810H, IP67, and MIL-STD-461G standards, Getac devices are drop, dust, vibration, and moisture resistant. Our bright, 1000 nit screens are easy to read in direct sunlight and built to operate in temperatures from -20F to 145F.
One-Handed Operation with Digitizer Pen
By adopting a digital solution that can send data wirelessly, ports achieve increased efficiency in tasks like mobile incident reporting with a CAD dispatch system. Errors are minimized, costs can be reduced, and response times improve because data becomes available to key personnel in real-time. The digitizer pen (optional) and stylus also help replace pen and paper for record-keeping.
Rugged Means Savings
Getac solutions are inherently rugged, certified by international third parties to MIL-STD 810H, and up to IP67 standards. They thrive in all weather conditions and withstand impacts, vibrations, harsh temperatures, humidity, dust, and drops up to six foot. Getac fully rugged computers deliver excellent total cost of ownership (TCO) and return on investment (ROI), with one of the lowest average failure rates in the industry and an industry-leading three-year warranty that covers accidental damage with our Bumper to Bumper service as standard.
Highly Integrated Solutions
Getting the right mounts and accessories such as barcode readers is important. We work closely with our partners to deliver a fully integrated solution that includes hardware, docking, mounting kits, mobile power supplies, security and connectivity software, and other accessories to bring you complete peace of mind.
Engineering and Support
Ports make use of a variety of different software and hardware systems, and having your computing solution properly integrated is vital for success. Getac delivers industry-leading engineering services and customer support, ranging from regular security patches and software updates, software imaging, product kitting, joint development of docking, and bespoke logistic vehicle equipment.

What is "Getac Select® Solutions?"
As a leader in providing rugged mobile solutions in the industry, we listen to customers and want to take our Customer Experiences to the next level. We understand the challenges in your daily business and the frustrations you may have while selecting suitable solutions to achieve your business objectives or solving these challenges. To further separate Getac from the competition, Getac now offers a comprehensive Industry solutions program, called “Getac Select® Solutions”. With our years of industry knowledge and experience, and combined with our successful deployments to our customers globally, “Getac Select® Solutions” shortlists the most appropriate solution options for you to choose from.
SOLUTIONS FOR DISPATCH SYSTEMS
VR-X20 DVR features AI-empowered computing platform that supports ALPR, merges video and data from multiple sources at once, and enables multi-tasking.
The BC-04 bodycam stands out in public safety and private security deployments, boasting 4K UHD video performance and dual SIM card slots.
Featuring dual 4K cameras and AI-enabled auto license plate recognition, the ZeroDark CA-NF42 in-vehicle camera offers unparalleled visibility and functionality for patrols.
With data exchange, storage, and management capabilities in a fully-rugged notebook, X600 Server enables mobile command and control.
Getac Video Solutions continues to push the limit of In-Car Video with the newest member of the VR-X20 lineup.
With a resolution of 800×480, this display is 2.5 times higher than its nearest competitor. It features a multi-touch interface and user-friendly control buttons, designed for simplicity and frequent [...]
Nighttime operations often suffer from reduced visibility, particularly for cameras. The ZeroDark FHD Infrared Backseat Camera addresses this issue, enabling effective work in the darkest conditions.
Designed to surpass existing products in both quality and low-light video recording, ZeroDark sensor technology excels in capturing essential details even in darkness.
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Professional Services
Extended Bumper to Bumper (Accidental Damage Warranty)
4/5 years options
Extended Warranty
4/5 years options
Battery Warranty
2/3/4/5 year options
Keep Your SSD Warranty
3/4/5 years options
Docking Warranty
5 year option
Additional Services can be delivered by Getac’s partners directly or via Getac
- Advance Exchange Swap Services 3/4/5 year options
- Global Warranty 3/4/5 year options