The cloud-based platform is tailored for service and repair networks, providing access to a consolidated database of aftersales information, resources, and systems. An administration console manages the systems and associated content, which can be accessed through either a fully managed SaaS model or an on-site installation.
Salient Features
Key Benefits
Getac’s technical case management system is used to manage and track technical issues related to the repair and maintenance of vehicles. When a vehicle is brought in for service or repair, the technician uses this system to log the details of the issue, including any symptoms or error codes. The system in turn provides the technician with recommended solutions to diagnose and resolve the problem.
Salient Features
Key Benefits
Designed specifically for automotive OEMs and their service networks, the warranty system enables the technicians to claim a warranty. It covers the cost of repair or replacement of parts and labor for defects or issues that arise during the warranty period. It's tightly linked with the technical case management system.
Salient Features
Key Benefits
As remote work becomes increasingly common, technical training has evolved to ensure consistent skill development across dispersed teams. Organizations are adopting digital platforms and virtual classrooms to deliver training, making it more accessible and flexible. Technologies like Virtual Reality (VR), Augmented Reality (AR), and Learning Management Systems (LMS) offer immersive experiences and centralized resources. Companies such as Bridge Learning Tech provide tailored solutions for regulated industries, while robust equipment like Getac’s rugged laptops ensures reliability in diverse environments. This shift not only maintains training quality but also opens new growth opportunities for businesses.
Automotive aftermarket size to reach $513.1 Billion by 2027.*1
The average vehicle car parc age is getting older, in the US it is circa 11.8 years, in Germany it is 9.8 years and in Russia 13.4 years. *2
This will translate into higher investments in the maintenance and upkeep of existing vehicles. *2
With right to repair legislation at the forefront for OEM’s, they are responsible for providing technical parts and service information to its network, customers, and independent repair facilities. Technical portals and websites are available for its franchised service points or through online subscription services, for the independent aftermarket.
Delivering vehicle code details, non-emission related information, reprogramming, or flashing for all makes and models, directly to the technician’s rugged mobile device to improve the proficiency of vehicle servicing and repair.
Integrate your OEM technical data into the Getac Intelligent Planning solution to feed your technician job cards and technical information into a single workflow.
Getac tablet PC’s can access and effectively display VIN based records, vehicle service history, outstanding campaigns, technical instructions and wiring diagrams without the need to zoom in and out.
Using Getac’s workshop ready tablet PC’s allows your technicians to be at the side of the vehicle when referencing technical data.
As a leader in providing rugged mobile solutions in the industry, we listen to customers and want to take our Customer Experiences to the next level. We understand the challenges in your daily business and the frustrations you may have while selecting suitable solutions to achieve your business objectives or solving these challenges. To further separate Getac from the competition, Getac now offers a comprehensive Industry solutions program, called “Getac Select® Solutions”. With our years of industry knowledge and experience, and combined with our successful deployments to our customers globally, “Getac Select® Solutions” shortlists the most appropriate solution options for you to choose from.
