Ensure 100% of identified work is followed up as a duty of care to the customer.
Increase parts revenue and chargeable labor, generating on average an extra $35 on every repair order.
Integration of the EVHC system into the existing dealer management system will save on average 70 hours per month of productive time.
Source: Frost & Sullivan
Automotive dealerships around the world should carry out a health check on 100% of vehicles that pass through the workshop, however in reality, this is much less.
A major contributary factor is that the service teams are still using paper-based check sheets or platforms that are not integrated and creating double work for the users, which in turn impacts the uptake and utilization.
The Getac EVHC platform mandates all checks are carried out in accordance with the OEM’s standards, delivering peace of mind for the customer and providing additional work for the dealer.
Time is everything when it comes to performing a health check. Getac’s EVHC platform streamlines the process, allowing estimates and accurate handover times to be provided for a quick decision.
Digitalize paper-based check sheets and allow the Technician to capture photo’s, video’s and comments that can be shared with the customer.
Simplify the task of explaining complex service-related repairs using powerful & realistic 3D animations and professional & informative voice-overs.
The combination of Getac’s powerful rugged mobile computing with Vehicle Visuals formidable animation tool answers the specific needs of service centre professionals to empower their customers whilst increasing conversions on suggested repairs. Providing a total solution that meets the demands of the automotive industry in challenging working conditions.
Bumper's integration into our EVHC platform enables customers to easily and securely access digital payment solutions when getting their vehicle serviced or repaired, enabling them to complete a PayLater (Buy Now Pay Later), PayNow (Pay by card in-full, remotely), or PayByBank (Open Banking) transactions. Bumper is a leading Fintech payments provider in the automotive space, specialising in innovative payment solutions. With the average age of vehicles on the road steadily rising, customers are faced with mounting repair bills. This allows customers to split car repair costs into interest-free monthly repayments. The integration also enables quick, secure, and seamless transactions, saving dealerships from expensive card fees and higher sales conversions.
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As a leader in providing rugged mobile solutions in the industry, we listen to customers and want to take our Customer Experiences to the next level. We understand the challenges in your daily business and the frustrations you may have while selecting suitable solutions to achieve your business objectives or solving these challenges. To further separate Getac from the competition, Getac now offers a comprehensive Industry solutions program, called “Getac Select® Solutions”. With our years of industry knowledge and experience, and combined with our successful deployments to our customers globally, “Getac Select® Solutions” shortlists the most appropriate solution options for you to choose from.
