Vaillant offers energy-saving and eco-friendly systems for heating, cooling and hot water, based primarily on renewable energies. In order for Vaillant's field staff to be able to fully concentrate on the customer during their working day, the hardware used on the road must be as robust as possible and available at all times.
For all-day, everyday field use, Vaillant needs lightweight, well-connected mobile devices with a long battery life, that can be used indoors indoors, in basements, or outside, even in inclement weather.
Vaillant Group Austria GmbH coordinates the maintenance of its innovative systems for heating, cooling, hot water and offers its customers best-in-class services with over 200 customer service technicians. They are dependent on the fact that the hardware used provides optimal support at any time and any place. Vaillant values low weight, high connectivity, and long battery life for the devices they use.
The Getac V110 fully-rugged convertible notebook is now being used in the digital handling and documentation of customer visits, diagnostics of its products, and the creation of measurement reports and work slips.
Vaillant is a pioneer in the use of IT solutions in field service and has optimised all its processes for the daily work of its field staff, customers and partners. To ensure that the service functions smoothly, the company uses robust hardware, which is reliable. In the years to come, the V110 convertible notebook will make a significant contribution to order processing and customer satisfaction at Vaillant.
The V110 convertible laptop will make significant contributions to order processing and customer satisfaction at Vaillant for years to come.
Due to its versatile features, the Getac V110 convertible notebook is ideal for use in the field at Vaillant. The combination of the touch display and convertible design, which ensures a high level of acceptance among the service staff, as well as high reliability, is particularly noteworthy. In addition, stable communication in real-time and comprehensive warranty services play a major role for Vaillant.
With our product portfolio, high brand awareness in Austria and good image values, we are on the right track. Our goal is to also offer best-in-class customer service. With our mobile office and the Getac V110, we have laid the foundations for this.
Alexander Kaufmann
Head of Service Austria at Vaillant of Vaillant Group Austria GmbH.
With over 13,000 employees worldwide, Vaillant, headquartered in Remscheid, Germany, is one of the market and technology leaders in the heating technology sector. The family-owned company offers energy-saving and environmentally friendly systems for heating, cooling and hot water. The solutions from Vaillant, mainly based on renewable energies, ensure maximum living comfort for customers in more than 60 countries.
The new F110 fully-rugged tablet offers an easy-to-carry profile, a comfortable touchscreen, and more power to run your general office and industry-specific applications with ease.
