MANUFACTURING

Teekanne relies on semi-rugged Getac laptops for high efficiency and very low TCO.

Challenge

Founded in 1882, Teekanne a globally active, traditional family-owned company based in Germany has been producing tea in tea bags in their Duesseldorf facilities since 1954.

Since 2014, with the opening of one of the most modern tea production halls in Europe, built according to innovative sustainable standards, up to 3.2 billion tea bags per year are now produced, packaged, and sold worldwide at the Düsseldorf site. To ensure the production processes, computer solutions that can be used in the production without any problems were needed. Since the machinery includes the most modern as well as older, but highly production-relevant special equipment, flexible machine control and maintenance was also essential.

Solution

With Teekanne's new modern production and storage facility, internal processes have become much more efficient, CO2 emissions have been noticeably reduced and working conditions have clearly improved. Smooth production processes are central to the highly automated company: an extensive range of interfaces and high compatibility for controlling older software were just as significant in the choice of the S400 from Getac back in 2009 as its robustness and durability for use in production, maintenance and repair as well as logistics.

Benefits

Getac's S400, as well as the successor model S410, have more than proven themselves at Teekanne for almost 14 years: All machines - even systems with different serial interfaces - can be con-trolled and connected safely, which ensures smooth processes without unnecessarily expensive machine stops. This means that the production capacities continue to be fully utilised, even those of the older machines.

Strong performance, user-friendly display that is always easy to read, durability and the high reliability of Getac rugged laptops have also paid off over the years.

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