Background
Monroe County Ambulance services 1,200 + square miles of New York State second and third largest cities. Connectivity was a must for especially in the rural areas they serve for real-time communication and access to patient records and medical histories.
Challenge
Monroe has agreements with area hospitals to provide discharge service as well as interfacility transfers for higher-level patient.
Monroe County Ambulance services 1,200 + square miles of New York State second and third largest cities. Connectivity was a must for especially in the rural areas they serve for real-time communication and access to patient records and medical histories. When an emergency comes in dispatch also needs to quickly locate the closest EMS team and send them directly to the scene. Their devices must also be lightweight, highly portable and rugged.
Solution
• LTE connectivity deemed ‘phenomenal’
• No critical failures in 4 yrs. of ‘hard, sometimes brutal’ use
• Ext. antennas unneeded even in rural areas
• Almost anything’ can be charted while enroute
• LumiBond® 2.0 screen ideal for bicycling EMTs
• Getac GPS rated ‘bounce back’ free
Benefits
Thanks to Getac’s technology Monroe County Ambulance can stay fully connected and operational on every emergency and call. Thanks in part to Getac’s LTE circuitry.
“Using the technologies, we have in the ambulance we can monitor and chart almost anything … 12-lead EKG, blood-oxygen saturation level, respiration rate, all the usual vital signs, there’s all kinds of different testing and interventions we are able do while the transport is in progress. Those data stacks are collected for the receiving agency, so by the time the patient arrives they have a comprehensive package from where to initiate their care plan.” - Monroe IT Manager John Cummings
We’re a small customer – 30 units every three years or so. We know we’re small and they know we’re small, but they treat us the way some other rugged-computer makers only treat volume buyers whose ‘refresher’ orders are in the thousands rather than the tens.
John Cummings
Monroe County Ambulance IT Manager.
About Monroe Ambulance
Monroe Ambulance, a private company which fields calls through its own dispatch center, Monroe County Emergency Communication Department (911), Orleans County 911, and Wyoming County 911. In addition to emergency response, Monroe has agreements with area hospitals to provide discharge service as well as interfacility transfers for higher-level patient. All of this equates to a 1200+ square mile service area that ranges from New York state’s second - and third-largest cities – Rochester and Buffalo – to endless country backroads in the southern tier of New York.
Explore the solutions which are helping Monroe Ambulance
V110 Fully Rugged Convertible Laptops
The Getac V110 fully rugged notebook features outstanding performance, industry-leading security, a large 11.6” widescreen display and a design that is as thin and light as ever – at 2.1kg light and 39mm thin.
