Due to operational inefficiencies, it was imperative that the RTC Fiber Communications’ team of field technicians transition from traditional pen-and-paper to a streamlined, digital method of project pricing, ordering, and time tracking. After the initial roll-out of commercially available tablets, and the number of device failures that quickly followed, it became clear to the RTC team that a rugged solution would be best for their daily duties.
The fully rugged Getac K120 delivers more power, more connectivity, and more versatility than ever before. With an attachable full-size backlit keyboard and a wide variety of straps and handles, a 12.5-inch FHD LumiBond® 2.0 screen, and the latest-generation processing power and connectivity, the K120 is perfectly adaptable for field technician teams.
Equipped with Getac K120 tablets, the RTC team of technicians are now able to streamline their service operations and installation processes; resulting in improved internal efficiencies, enhanced customer service, and overall company capabilities when it comes to servicing their customer base.
“Outside of providing a rugged solution at a competitive cost, it was the Getac team’s commitment to superior service and our experience working with your team that exceeded expectations and ultimately solidified our decision to roll out K120 devices.”
Tyson Kalischuk
CFO
Founded in 1895 and headquartered in Rochester, Indiana, RTC Fiber Communications proudly provides wireless internet and fiber optic telecommunications solutions to residents and businesses throughout Fulton County. Independently owned, RTC Fiber Communications is a tier-two provider, operating under incumbent local exchange carrier (ILEC) regulations.
Committed to delivering tailored communication solutions that empower and enhance their customers’ business and personal lives, RTC strives to provide a level of customer service that surpasses all competition.
From its multi-functional tablet hard handle, attachable full-size backlit keyboard to a wide variety of straps and harnesses, the K120 provides adaptability for various in-the-field work situations and is engineered to work the way you work through a variety of usage modes and an extensive selection of accessories.
