Manufacturing, Oil & Gas, Utilities
Getac’s rugged devices help AMA further develop their AR remote assistance solutions into challenging environments
Industry 4.0 Suitability
LTE and WiFi Connections
Augmented Reality Capability
Background
AMA is an international company that makes remote support easy and efficient for industrial organisations and field service workers.
Challenge
AMA needed rugged computing powerful enough for Augmented Reality and dynamic workflow management, with a proven track record in a diverse variety of harsh and hazardous environments.
AMA's clients work in a wide range of difficult conditions where technology and security are key. AMA’s XpertEye Lite Assisted Reality platform is a remote assistance solution that enables customers across a wide range of sectors to improve productivity, speed up resolution time, and maximize uptime. “To close the gap within our portfolio and expand into new markets, we reached out to Getac to create a collaborative solution,” says AMA VP of Sales Thomas Waendendries
Solution
AMA’s suite of software can be integrated into Getac’s wide range of rugged mobile devices running with Windows 10 and Android. The integrated camera featured in Getac’s models also enables users to have access to clear resolution for remote assistance, training or field inspection.
The UX10-EX was selected for its explosive environment rating, as well as its compact fully-rugged (MIL-STD-810H- & IP67-rated) ergonomic design, suitable for one-handed field use and easy carrying via an optional solid handle.
Benefits
The Getac UX10-EX empowers AMA field personnel to securely collect, manage, and share data with ease, and complete tasks without incident.
Thanks to Getac’s rugged technology, AMA now has the ability to provide its clients with devices that meet specific environmental and durability parameters. This strategic partnership allows the French tech company to reinforce its position internationally in key sectors such as manufacturing, oil & gas, healthcare and utilities.
AMA has been focused on helping manufacturers achieve their digital transformation for years so it was only natural for us to choose a hardware provider that fits the needs of today’s Industry 4.0. Not only do Getac’s rugged devices provide the robustness, functionality, and mobility to respond to the biggest challenges our clients face on a daily basis, but it also opens up new doors for us in terms of markets.
Thomas Waendendries
Vice President Sales, AMA
About AMA
With nearly a decade of proven experience in remote assistance solutions, AMA is helping medical institutions and industrial organizations of all sizes accelerate their smart workplace transformation.
Our market-leading XpertEye Assisted Reality platform has been deployed in more than 100 countries, addressing a wide range of applications like remote diagnostics, inspection, scheduling, and workflow management. These unequalled remote interactive collaboration solutions empower our customers to improve productivity, speed up resolution time, and maximize uptime.
AMA’s presence worldwide – with offices in France, Germany, Romania, UK, USA, Hong Kong, and China – allows us to work in every time zone and reach our customers wherever they are.
Explore the solutions which are helping AMA
F110 Fully Rugged Tablet
The new F110 fully-rugged tablet offers an easy-to-carry profile, a comfortable touchscreen, and more power to run your general office and industry-specific applications with ease.
UX10-EX Fully Rugged Tablet
A versatile and portable tablet fully ready to deliver digital transformation in environments where rugged performance is required.
