enersuisse AG increases efficiency and reliability in field service with Getac rugged tablets

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/ enersuisse AG /

"The Getac UX10 tablets are a successful solution for handling all processes regarding meter management and load switching management quickly and reliably."

Daniel Pfister, Technical Administrator at enersuisse AG

 

/ Challenge / 

enersuisse AG is the leading service provider in the Swiss energy market and operates the country's largest service platform in this segment. The company focus on maximum efficiency and the best customer experience. enersuisse's field service technicians often work outdoors and in all weather conditions. The tablets previously used had reached the end of their life cycle, could no longer withstand the conditions, broke quickly and caused downtime during operation. The battery life was also inadequate. The company needed reliable and powerful tablets for its field service. 

/ Solution /

Thanks to the roll-out of Getac rugged tablets, the company can meet the special challenges of field service in the energy sector. The rugged tablets are extremely powerful and can with-stand both high and low temperatures, dust and drops. This enables enersuisse to reliably handle all work processes in connection with meter and load switching management.

/ Benefits /

By using the Getac UX10 tablets, enersuisse was able to significantly increase efficiency in the field. Thanks to the rugged design and long battery life of the mobile computing solutions, the technicians can carry out their work without interruption and even in very adverse con-ditions. Corresponding applications support them in digitizing their work orders, which leads to faster and error-free execution of tasks.

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