UTILITIES
Replacing Water Company’s Paper-based Systems With Rugged Technology To Improve Efficiencies
Challenge
Knowing it was time to update their field operations from paper-based processes, San Gabriel Valley Water Company began investigating technology solutions that could help improve operational efficiencies in the field. The San Gabriel Valley Water Company field crews tested traditional, consumer-grade tablets. With the number of device failures that shortly followed deployment, the San Gabriel Valley Water Company started exploring rugged technology.
Solution
Migrating from a paper-based system to a rugged computing system has improved efficiency for both the field and administrative teams. The V110 rugged convertibles used by the field operations team and F110 rugged tablets used by customer service field crews allow for connectivity between teams, and they can now take advantage of industry-specific software that they couldn’t use with their paper-based systems.
Benefits
The Getac V110 convertible offers the functionality of a laptop with the convenience of a tablet, perfectly meeting the requirements of the field operations team. For the customer service field crews, the processing power and connectivity of Getac’s F110 tablet allow them to easily transition from the office to the field without downtime.
"Our field crews have most definitely put these devices to the test. From dirty and damp working conditions to tossing the unit around on the job, we have pushed our devices to their limit over the last eight years and, all I can say is, Getac delivers on their product.”
John Sanchez
Water Distribution Superintendent, San Gabriel Valley Water Company
About San Gabriel Valley Water Company
Since 1945 San Gabriel Valley Water is a family-owned water company based in El Monte, California, that maintains over 100,000 water connections throughout California and is governed by the California Public Utility Commission.
Explore the solutions which are helping San Gabriel Valley Water Company
V110 Fully Rugged Laptops
The Getac V110 fully rugged notebook features outstanding performance, industry-leading security, a large 11.6” widescreen display and a design that is as thin and light as ever – at 2.1kg light and 39mm thin.
