BECAUSE YOU NEED TO PROTECT YOUR INVESTMENT IN TECHNOLOGY
Even the most rugged devices, with their long operational life, need regular health-checks. Getac has made this easy with a software solution that tracks and monitors deployed devices, spotting potential issues before they impact on field-based personnel. From a central dashboard, hosted on a secure Microsoft Azure® Cloud Server, Monitoring helps you to maintain operational efficiency and ensure maximum device uptime.
Getac Monitoring
Proactively reducing the risk of device downtime.
- Unique and specific to the Getac Family of Products
- A monitoring tool working in a both proactive and reactive position
- Simple to use with immediate value
- A Cloud hosted Software as a Service (SaaS) System
OPTIMISING UPTIME & RELIABILITY ARE ESSENTIAL…
IT managers need to keep their eye on the ball.
With the integration of mobile devices into the general IT infrastructure, even the slightest interruption can impact on:
- Business Disruption
- Lost Revenue
- Reduced Productivity
- Recovery
- Rectification
…AND YET DOWNTIME IS AVOIDABLE!
Avoiding downtime can be as simple as ensuring users start their shift with a fully charged battery. Yet IT professionals admit to missing opportunities that could have prevented downtime and kept devices operational, citing the top two causes as:
- Failing to notice when Flash storage is running low, or forced shutdown events are increasing.
- Failing to notice that critical hardware (or software) performance is trending steadily downward.
This is where device monitoring would help to mitigate operational downtime.
Getac Monitoring is a software solution that tracks and monitors deployed devices, spotting potential issues before they impact on field-based personnel.
Monitoring helps you to maintain operational efficiency through the monitoring of:
- Battery Performance
- Storage
- Forced Shutdown Issues
- Device Utilisation
- Firmware Levels
- Device Location (updated every 3 minutes)
- App Installation Status
- Cellular Data
Utilities / Field Engineering
Increase IT asset reliability with
device monitoring, improving utility worker productivity, whilst helping to reduce operational costs.
Energy / Field Service
Increase operational efficiency for field service engineers with device monitoring for improved asset reliability.
Manufacturing / Field Service
Boost productivity for remote workers with device monitoring to improve asset reliability and manufacturing efficiency.
Public Safety / Police
Device monitoring to enhance police operational effectiveness,minimizing downtime to meet the demands of frontline Policing.
Public Safety / Ambulance
Reduce device downtime for uninterrupted access to life-saving data and information with proactive device monitoring.
Public Safety / Fire & Rescue
When lives are at stake and
information can make a difference,avoid unnecessary device downtime with our device monitoring software.
GETAC MONITORING HELPS TO MITIGATE DEVICE DOWNTIME – KEY FEATURES
Monitoring & Updates
- Hardware key items
- Software/ Firmware OTA updates
- Device location (updated every 3 minutes)
- Device lifespan management
- Intuitive user interface
- Remote app installation
- Cellular data visibility
Alerting
- Predict device disruptions
- Configurable warning threshold
- Issue categorisation
- Event notification
Reporting
- Automatic, periodical reports
- Comprehensive executive reports
Configurable Account Management
- Tailored fields for batch importing
- Customisable access groups and scalable sub-groups to control user visibility
- 2FA security authentication & password rotation
*Windows device monitoring is supported by GDMS until transferred to Monitoring in Q1 2025. Contact us to learn more.
The true cost
of device downtime
Lost Productivity
Lost Revenue
Cost of Recovery
Cost of Reputation
Easily Determine the Health of your Deployed Devices
Getac Monitoring helps you check the health of your deployed devices from a central dashboard – have your finger on the pulse of all your devices’ health from one screen.
To maximise the value and efficiency of devices while minimizing costs, the solution includes Device Lifespan Management to assist with implementation, upgrades and retirement.
Mitigate Risk by Monitoring your Business-Critical Mobile Devices
Helping organisations to identify potential problems and respond to them ahead of time, mitigating any risk and ensuring maximum mobile device uptime in the field.
ESSENTIAL CONTROL
Bringing Order to Complexity
Engineered to meet the precise demands of IT managers, our Essential Control software solutions empower you to overcome your daily challenges in managing mobile devices and mitigating risk of device downtime.
SERVICE AND SUPPORT
Service
- Main Unit Warranty Extension
- Battery Warranty Extension
- Keep your SSD / HDD Warranty
- Getac Office Dock Warranty
- 3rd Party Vehicle Dock Warranty
Support
- Self-maintainer
- Drivers & Manuals
- Product Registration
- FAQ & Help
- Online Support
- Getac Diagnostic Assistant
- Getac System Recovery
- Warranty Check
All trials of Getac Software are subject to our Trial License Agreement.
All Getac Software use is subject to our Software License Agreement.