INTRODUCING GETAC TOTAL WARRANTY COVER (BUMPER-TO-BUMPER)
Our fully rugged product warranty includes accidental damage, ensuring enhanced total cost of ownership (TCO).
| Tablets | Laptops | |||||||||||
| A140 | F110 | K120 | UX10 | ZX10 | ZX80 | B360, B360 Pro | S410 | S510 | V110 | X600, X600 Pro, X600 Server | ||
 Bumper-to-Bumper Warranty | 3 Years | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
 Rugged Warranty | 3 Years | ✓ | ✓ | |||||||||
 Collect & Return Logistics | 3 Years | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
*Collect & Return services are available only in the EEA, Norway, Switzerland, and the UK. Other European countries are Return to Base.
*For any warranty query please contact the Getac Service team.
Collect & Return provides a hassle-free and environmentally conscious logistics service for Getac devices that fail under warranty. If your equipment fails, we will send an express courier to collect the unit from your requested location to one of our service hubs. Once repaired, Getac will return it in the same way, fully protected. By leveraging your original packaging for any faulty device returns, we can reduce cardboard consumption and improve environmental sustainability.
*Subject to cut-off times.
GETAC SERVICE SYSTEM (GSS)
GSS allows you to track a device sent for repair at every stage, from its return to Getac through its repair and delivery back to you. It also allows you to see the details of the repair work performed and to manage the details of the device’s delivery for maximum convenience.
