GETAC ASSIST
RUGGED CAMERA & REMOTE ASSISTANCE SOLUTION
Getac Assist is our fully rugged remote expert solution aimed at assisting field service engineers and technicians with knowledge transfer, remote guidance, inspection, quality control, safety, compliance, and more.
TRANSFORMING FIELD SERVICE OPERATIONS BEYOND LIMITS
Getac Assist empowers your team with seamless remote assistance and on-the-job training capabilities, elevating efficiency, productivity, and the first-time fix rates. Our robust platform transforms service call performance, providing a reliable and advanced solution that adapts to the demands of field operations.
REMOTE ASSISTANCE FOR A RUGGED WORKFORCE
With Getac Assist your field workers and technicians can stream live video from any worksite, viewed securely from multiple locations. Helping SMEs (Subject Matter Experts) to remotely solve problems that require further inspection or repair, supporting your workforce in real-time. Resulting in less downtime, a lower cost of support and increased efficiency.
COMPACT VERSATILITY
The Getac Assist camera is lightweight and versatile, with the ability to be worn or mounted anywhere. Unlike traditional remote assistance solutions that require a user to wear a headset, Getac Assist can be body worn so as not to obstruct the field worker or technician’s vision - allowing them to remain situationally aware, safe, and protected on every job and worksite.
ENGINEERED RUGGED
Getac Assist is rugged to the core and engineered to withstand the harsh elements - on the tough worksites from -20°C to 50°C (-4°F to 122°F); Storage Temp: -40°C to 71°C (-40°F to 160°F), IP67 & MIL-STD-810H (Temperature, Vibration & 6 feet drop resistant).
ENHANCED USER EXPERIENCE
Livestreaming seamlessly with up to 10 hours of battery power, users can trust that Getac Assist will be available when and where it's needed. Operating independently from the local infrastructure, remote assistance is more accessible to the field-based workforce. This is beneficial in scenarios where continuous assistance or monitoring is required over an extended duration.
Charge with ease using either a single dock, multi dock or magnetic breakaway cable.
LIVE + STILL ANNOTATION
With Getac Assist, users and SMEs can annotate and interact on the screen - in real-time for improved accuracy, reducing the risk of errors and mistakes.
RUGGED INNOVATION, SEAMLESS PERFORMANCE, REAL-TIME COLLABORATION
Getac Assist delivers ultra-wide angle, full HD video, even in low-light conditions. With 4G LTE capabilities and more, your users are always connected to remote experts anywhere in the world and in real-time. The Getac Assist camera ensures ultra-sharp video, thanks to its 140° horizontal view and up to full HD resolution.
Collaborate in an immersive and engaging experience!
Features
INDUSTRIES USING GETAC ASSIST
Natural Resources
Industrial Manufacturing
TECHNICAL SPECIFICATIONS
* Specification subject to change.
