Overview
Utility companies must balance cost-effectiveness, operational efficiency, and workforce mobility while addressing aging infrastructure, the shift toward sustainability, and the need for uninterrupted service.
We Understand the Challenges you Face
- Finding customized solutions designed to fit your unique needs.
- Ensuring devices last long, need little maintenance, and work reliably.
- Getting intuitive training tools to support workforce transitions.
- Increasing uptime with durable devices backed by strong warranties.
- Ensuring reliable 4G, 5G, Wi-Fi, and GPS connectivity in challenging environments.
- Securing data with multi-factor authentication to prevent cyber threats.
Learn How Getac Supports Utility Enterprises
Industry-leading warranties
Advanced services to minimize downtime
Rugged and reliable devices
Docking compatibility, and accessories
Comprehensive Windows and Android portfolio
Built-in cybersecurity features
Software designed to enhance operations
Solutions that support sustainability goals
Success Stories
Challenge
A utility company struggled to equip 8,000 field engineers and construction teams with rugged, multi-functional devices to manage work orders, optimize fiber layouts, and stay efficient in challenging conditions.
Getac’s Solution
- Reliable, rugged laptop/tablet 2-in-1 device.
- Simplified maintenance with a strong warranty and easy repair portal.
- Improved tools for engineering and construction, increasing efficiency.
Challenge
A utility company’s field team struggled with outdated devices that couldn’t handle advanced software or harsh conditions. They needed reliable, high-performance tools to stay operational and meet future demands.
Getac’s Solution
- Delivered rugged S410 G4 devices with 64GB RAM, advanced SSDs, and powerful processors.
- Added GPS, fingerprint, and RFID capabilities.
- Configured FirstNet-ready features for reliable connectivity.
- Offered competitive pricing with exceptional service and support.
Challenge
A utility provider needed rugged, versatile devices for field technicians managing meter readings, GIS surveying, and asset management. Their current tools lacked durability and functionality, causing downtime and inefficiency.
Getac’s Solution
- 2-in-1 laptop/tablet with a sunlight-readable 12" display
- Built-in bar code reader for easy meter readings
- 3-year accidental damage B2B warranty to reduce downtime
- Reliable service and support for maximum device up time
Our Solutions
Warranties
Leading Warranty, Zero Surprises – Accidental Damage Coverage You Can Trust
Service Portal
Your Hub for Support – Warranty, Repairs, and More
Docking Solutions
Compatibility with Leading Docking Stations
Rugged Laptops
Built to Endure, Engineered to Perform
Rugged Tablets
Mobile Solutions for Maximum Comfort
Android Solutions
Lower Costs, Higher Efficiency with Getac Android Solutions
Vegetation Management
Stay Effective in the Field with Sunlight-Readable Displays
Software for Utilities
Achieve More by Optimizing Your Equipment
Barcode Readers
Hardware or Software – The Right Scan for Every Job
Dedicated GPS
High-Accuracy GPS for Efficient Field Work
Getac Professional Services
From optimizing technology to improving fleet operations, our solutions save time, increase efficiency, and deliver up time.
- Custom Image Creation: We create 'Golden Images' with your preferred OS and software for consistent, ready-to-use devices.
- Individual Device Imaging: Each tablet comes pre-loaded with your Golden Image for fast, standardized setup.
- Product Kitting: Get pre-packaged kits with devices, accessories, and documentation tailored to your needs.
- Asset Tagging: Simplify tracking with asset tags linked to your system. SIM Installation: SIM cards installed during setup save time (carrier activation not included).
- Vehicle Installation Consultation: Our experts handle in-vehicle mounting, power setup, and fleet integration.
- Computer Personalization: Add your logo or branding for a professional, consistent team look.
- Fleet Audits Ride-Along Assessments: Identify inefficiencies and improve operations with hands-on audits.
Getac’s Tailored Solutions for Utility Professionals
Compliance Support →
Expert guidance on certifications, industry standards, and tailored technology solutions to keep your operations efficient and compliant.
Browse Industry Applications
At Getac, we understand the varied needs across different utility sectors, and we offer tailored solutions for each. For example, in electric utility asset management, our rugged devices are designed to provide reliability and continuous operations, even in challenging environments.
Additionally, for water utility asset management, our rugged solutions are designed to help make water distribution and infrastructure management more efficient and safer, while supporting sustainability goals and minimizing downtime.
Total Cost of Ownership
Rugged devices are revolutionizing the utility industry by streamlining field operations, integrating with ERP and IoT platforms, and boosting productivity with real-time data while reducing risks.
The IDC InfoBrief explores these challenges, cost benefits, and tips for picking the right vendor.
Key insights include:
- Cutting costs with better TCO.
- Improving sustainability through energy and waste management.
- Selecting the right vendor for long-term success.
Keep Your Operations Running with Getac
In the utility asset management industry, uptime is critical. At Getac, we deliver more than rugged devices and software—we offer comprehensive warranties and support to keep your devices running smoothly.
Comprehensive Warranty & Coverage
- Total Warranty Cover: Includes accidental damage to reduce repair costs and downtime.
- Bumper-to-Bumper Protection: Fixed costs with no surprises, giving you peace of mind.
- Fast Replacement: If we can’t repair your device, we’ll replace it with one of equal or better specs.
Advanced Service & Repair Solutions
- Getac Service System (GSS): Track and manage repairs from return to delivery.
- Return-to-Base Service: 3 years of repairs with genuine parts and qualified technicians.
- Self-Maintainer Program: Perform in-house warranty repairs (available in the USA, Europe, Australia, and Mexico).
Built for Uptime
- BIOS and firmware updates to address vulnerabilities with Intel and Insyde Software.
- Security updates to safeguard your systems and keep operations secure.
Additional Services for Maximum Control
- Drivers & Documents: Quick access to essential updates.
- Getac Recovery Service: Simple solutions to restore device functionality.
- Extended Warranty Options: Add accidental damage or Keep Your SSD Warranty for extra peace of mind.
With Getac, you're not just buying a device—you’re investing in reliable tools and support to help you maximize uptime for your operations.
Sustainability Commitment That Drives Excellence
At Getac, we’re dedicated to ESG principles, focusing on sustainability, ethics, and building trust with our management utility partners. By following global standards and promoting responsible practices, we support your operations while contributing to a better future.
Global Environmental Standards
We reduce the environmental impact of our rugged laptops and tablets by adhering to strict eco-friendly standards:
- ISO 14001 certified for environmental stewardship
- Compliance with ROHS, REACH, and WEEE directives
Energy Efficiency and Carbon Footprint
We prioritize energy efficiency and sustainability to support utility companies:
- Energy Star and EPEAT-certified products for lower power use and strong performance
- Transparent carbon footprint reporting
Cybersecurity for a Safer Tomorrow
Protecting data is critical in asset management for the utilities industry, and Getac provides top-tier security:
- ISO 27001 certified for safeguarding sensitive information and systems
Ethical Sourcing and Social Responsibility
Guided by our values, we actively promote responsible sourcing across our global supply chain.
- Conflict Mineral Report available on request
Getac USA
Getac Compute
15495 Sand Canyon Ave., Suite 350,
Irvine, CA 92618 USA,
Contact a Getac Sales Representative:
+1-949-681-2900
Contact a Getac Service Representative:
+1-866-394-3822
Getac Video
3800 American Blvd.
W., Ste. 500
Bloomington, MN 55431
Contact a Getac Video Solutions Representative:
Phone: +1-833-820-5172